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Release Notes

Select a product from the list below to see the latest release notes.

ACM ATM Device - XFS Client Solution

 

Transfer to Others

Benefits

 

  • Improved User Experience
This enhancement allows cardholders to transfer funds to other users within the same financial institutions through the ATM channel.

 

Person to Person

Benefits

 

  • Convenient Channel to Send Funds to Others
This function extends Euronet’s P2P solution to the ATM channel. Customers can send funds to recipients using their P2P key at the ATM. The recipient must register their account details and select their one-time P2P key in order to receive funds from any channel.

 

Card Block/Unblock

Benefits

 

  • Cardholder Service Differentiation
This function extends Euronet’s Cardholder-in-Control solution to the ATM channel by providing customers with the option to block and unblock their cards at the ATM.

 

Check Depository

Benefits

 

  • Faster Access to Funds
This enhancement allows the deposit of bulk checks at ATMs equipped with the check depository hardware devices. The check depository hardware is capable of scanning electronic images of deposited checks, which are transmitted to an image-processing host platform. Scanned images can also be printed on the cardholder receipt.

 

Voice Guidance Enhancement

Benefits

 

  • Ensure ADA Compliance
This feature allows a visually impaired cardholder to perform financial transactions at the ATM. It provides simultaneous and synchronized audio instructions via an audio port that corresponds to visual instructions presented on the ATM display screen.

 

Barcode Reader

Benefits

 

  • Facilitates Bill Payment Transaction for Unregistered Payees
  • Speed and Accuracy at the ATM Using the Barcode Reader
With this new feature, the ATM can read and process retail bills with printed barcodes. The bill or invoice is scanned under the barcode reader and the ATM or other device translates the barcode into text and transmits payment details to the host in a transaction request message.

The transaction switch routes the transaction to the appropriate issuer to debit the customer’s account, whether on-us or off-us. The device then prints a receipt containing confirmation details for each successful transaction.

 

Anti-Skimmer

Benefits

 

  • Reduce Fraud
With the anti-skimming device installed, financial institutions are alerted if a skimming device is installed on a monitored ATM. The ATM automatically closes to prevent unsuspecting cardholders from using the ATM.

 

Self-Enrollment Enhancement

Benefits

 

  • Simplify Registration Process
The self-enrollment functionality now allows automatic registration of new users into the Access mobile and Notify alert services from the ATM. Financial institutions no longer need to manually register the customer through the EUI application.

 

TMS Enhancements

Benefits

 

  • Improved User Experience
The ACM Terminal Management System (TMS) is a browser-based user interface for device configuration, monitoring, and administration. TMS offers information regarding the status of self-service devices and their components as well as statistical information, electronic journal data, and an automatic dispatching of service providers in case of hardware errors. Its user administration function allows the allocation of individual user access privileges.

Enhancements in this release include LDAP, Alerts, Incidents, Auditing, file uploading and downloading, and FIT management.

 

Designer Enhancements

Benefits

 

  • Improved User Experience
The ACM Designer is a browser-based user interface for screen and flow creation as well as for receipt design. When used in conjunction with the ACM Simulator, the ACM Designer gives marketing personnel the tools to easily add new graphics, make font changes, or update campaign imagery without assistance from the IT team.

Enhancements in this release include defaults, image dependencies, logic tab, and user management.

ACM Direct Device - Legacy Protocol (ITM Platform) Solutions

ACM Direct Device – Legacy Protocol (ITM Platform) Solutions

Contactless Card Reader

Benefits
  • Customer Convenience
A user can perform an NFC contactless card transaction at an ATM by tapping his/her card on the NFC contactless card reader at the ATM.

The NDC device driver is enhanced to allow NFC contactless cards to be used to initiate transactions at ATMs that are equipped with an NFC contactless card reader.

This product requires additional license and services.

Cash Recycler Enhancement

Benefits
  • Increased Transactions
  • Less Frequent ATM Cash Replenishments
This enhancement enables Cash Recycler support for NCR and Hitachi ATMs equipped with the BRM (Bulk Recycler Module) cash recycler devices. The NDC device driver is enhanced to allow cash recycling capability that enables cash-in and cash-out on the same ATM.

The cash recycler will accept, validate, sort, and store designated denominations of notes in the recycle cassettes. Subsequently, when a customer requests a cash withdrawal, the requested cash is then dispensed from these recycle cassettes.

This product requires additional license and services.

Remote Key Load Enhancement

Benefits
  • Ensures Compliance
Remote Key Load provides a centralized process which supports secure downloading of the ATM Master Key (“A” key) to ATMs, reducing the number of costly physical onsite visits.

The existing Remote Key Load support is enhanced to support new PCI requirements.

Self-Enrollment Enhancement

Benefits
  • Improved System Reporting
The report is enhanced to provide additional error details for each event. A “Totals” section for the detailed report is added for better system reporting.

Uptime/Downtime Report Enhancement

Benefits
  • Improved User Satisfaction
The self-enrollment feature now allows automatic registration for new users into the Access mobile and Notify alert services at the ATM. Financial institutions no longer need to manually register the customer through the Euronet User Interface (EUI) application.

Terminal Application Compatibility

Benefits
  • Ensures Compatibility
The NCR and Diebold Device Control modules have been validated with ATMs running on Diebold Agilis 3, Aptra Advance 04.04.00, and Wincor ProCash DDC/NDC 3.1/10 to ensure compatibility.

ACM Direct Device - Legacy Protocol ( REN Platform) Solution

ACM Direct Device – Legacy Protocol ( REN Platform) Solution

NDC Protocol Driver

Benefits
  • Ensures Compatibility
A new ATM driver is available that supports ATM terminals using the NCR NDC message protocol.

DDC Protocol Driver

Benefits
  • Ensures Compatibility
A new ATM driver is available that supports ATM terminals using the Diebold DDC message protocol.

Triton Protocol Driver

Benefits
  • Ensures Compatibility
A new ATM driver is available that supports Hyosung retail ATM hardware running on Windows CE using the Triton Visa II message protocol.

Hyosung Protocol Driver

Benefits
  • Ensures Compatibility
A new ATM driver is available that supports Hyosung retail ATM hardware running on Windows CE using the Hyosung Visa II message protocol.

Configuration User Interface

Benefits
  • Improved User Interface
The ACM ATM Direct Device configuration utility is a browser-based user interface for device and system configuration and management.

The following configuration parameters are accessible via the interface:

  • States
  • Screens
  • Receipts
  • FITs
  • Timers
  • Options
  • System Configuration

TMS Enhancements

Benefits
  • Improved User Experience
The ACM Terminal Management System (TMS) is a browser-based user interface for device configuration, monitoring, and administration. TMS offers information regarding the status of self-service devices and their components as well as statistical information, electronic journal data, and an automatic dispatching of service providers in case of hardware errors. Its user administration function allows the allocation of individual user access privileges.

Enhancements in this release include LDAP, Alerts, Incidents, and Auditing.